Introduction
When you use the gbajje.co website and its associated services, you share certain personal information with us. This Privacy Policy explains how gbajje collects that information, what it is used for, and how it is kept secure.
By continuing to use the gbajje platform, you agree to this Privacy Policy. This is part of our Terms & Conditionsis an integral part of. We adhere to international data protection standards, and the security of your information is our highest priority.
In Brief: We only collect information that is genuinely necessary to provide our services. Your data is never sold — not ever.
What Information We Collect
Gbajje collects two types of information — what you provide directly, and what is generated automatically while you use the platform.
| Data Type | Example | How We Collect Information |
|---|---|---|
| Identity Information | Name, date of birth, National ID number | Registration Form |
| Contact Information | Email, phone number, address | Registration & Account Settings |
| Financial Information | Mobile banking number, transaction history | Deposit & Withdrawal Process |
| Usage Information | IP Address, Device Information, Login Time | Automatic (Cookies & Logs) |
| Gaming History | Bets, wins/losses, game preferences | Platform Activity |
| KYC Documents | Passport, copy of National ID | Verification Process |
Important: We never collect your full payment card number or bank password. All financial transactions are processed through encrypted channels.
Why We Use Your Information
Gbajje uses your information only for specific, legitimate purposes. No data is collected arbitrarily — there is a clear reason behind every piece of information we gather.
- To create, verify, and manage accounts
- To process deposits, withdrawals, and transactions
- To verify your identity and prevent fraud
- To send bonuses, promotions, and personalised offers
- To provide customer support and resolve complaints
- To maintain platform security and drive technical improvements
- To comply with legal and regulatory obligations
- To ensure responsible gaming and detect problematic behaviour
We never sell or share your information with advertisers or third parties for commercial purposes.
Data Protection Measures
Gbajje follows the highest industry standards to protect your personal and financial data. Our security operates across multiple layers, so if one layer is ever compromised, the others continue to keep your information safe.
SSL/TLS Encryption
All data is secured with 256-bit SSL encryption. When you see the green padlock in your browser, you're safe.
Secure Servers
Data is stored in secure data centers with 24/7 monitoring.
Two-Factor Authentication
With 2FA enabled, both your password and an OTP will be required to access your account.
Data Masking
Payment details and ID numbers are masked when stored and cannot be viewed directly.
Anti-Fraud System
Our real-time fraud detection system instantly blocks suspicious transactions.
Regular Audits
Independent security experts regularly audit our systems to identify vulnerabilities.
Your Data Rights
Gbajje believes you should have full control over your own data. Under international data protection laws, you have the following rights:
Right to Access
You may request to view any personal information we hold about you.
Right to Rectification
Request corrections to any inaccurate or outdated information.
Right to Erasure
Request permanent deletion of your data under specific conditions.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your data be restricted.
Data Portability
Export your data in a machine-readable format.
Right to Object
Object to the use of your information for specific purposes.
To exercise any of these rights support@gbajje.coto reach us by email. We will respond within 30 days.
How Long Your Data Is Retained
Gbajje retains your data only for as long as necessary. Retention periods are determined by three factors: legal obligations, contractual requirements, and business purposes.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 Years After Account Closure | Legal Obligation |
| Transaction Records | 7 Years | Financial Regulatory Compliance |
| KYC Documents | 5 Years | AML Law |
| Gaming Logs | 3 Years | Dispute Resolution |
| Cookies Data | Up to 90 Days | Analytics Purposes |
| Support Contact | 2 Years | Service Improvement |
Protection of Minors' Data
Gbajje is strictly prohibited for users under 18. We do not knowingly collect or store personal information from minors. Age verification is mandatory at registration, and further verification may be carried out via KYC if required.
If we hold personal data belonging to a minor, parents or guardians may support@gbajje.co— and we will remove it immediately.
Privacy Policy Updates
Gbajje may update this Privacy Policy from time to time — for example, when new services are added, regulations change, or security measures are improved. For any significant changes, we will notify you at your registered email address and display the updated date at the top of the page.
Continued use of gbajje after any changes to this policy will be taken as your acceptance of the updated terms. Please keep a valid email address on your account.
Contact & Complaints
For any questions, requests, or complaints regarding your data privacy, please contact gbajje's Data Protection Team. We are committed to acknowledging your inquiry within 24 hours and providing a full response within 30 days.
Support@gbajje.co — contact this address for all privacy-related requests.
Live Chat
Click the chat button on the platform to speak directly with our support team.